SURATMAN, Jumadi; NASUTION, Rini Halila; HARAHAP, Uun Novalia; SYAHPUTRA, Ilhamdi; SILABAN, Raymond Christian. ANALISIS TINGKAT KEPUTUSAN PASIEN BPJS TERHADAP KUALITAS PELAYANAN MENGGUNAKAN METODE QUALITY FUNCTION DEPLOYMENT. Jurnal Simetri Rekayasa, [S. l.], v. 2, n. 2, p. 137–146, 2020. Disponível em: https://jurnal.harapan.ac.id/index.php/JSR/article/view/670. Acesso em: 16 sep. 2025.